Returns

Our goal is for you to be happy with your purchase but we realize there are times that you may not be. If you’re not, please let us know by emailing us at [email protected] with your order number and reason for return.

We ask that all returns for refund be done within 30 days of confirmation of package delivery. Items being returned must be in saleable condition and in their original packaging. There will be a 10% restocking fee items returned for reasons other than a damaged product.

Sorry, but we do not take back returns over 60 days and we do not refund for shipping on returns, unless it was our mistake or the product is defective. Then, of course, we will pay to have it shipped back.

Return shipping address:

Craft Beads Online – Returns

432 S 32ND ST

MESA, AZ 85204